15 Ways to Jump-Start a Disengaged Employee

Posted by Cathy Reilly on Apr 17, 2018 9:00:00 AM


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On the one hand, we want employees to stay in their jobs, but on the other hand, it means facing the challenge of keeping tenured employees connected, productive, and passionate about their work. It’s engagement. Otherwise, boredom or just getting by through minimal efforts results. This is not what creates winning work environments or profitable companies.

Disengagement becomes a disease of indifference among employees, and it costs plenty. Gallup reports in their latest State of the Global Workforce Report that such disengagement comes with a $7 trillion price tag globally in lost productivity.

Best practiced with a coaching management style, try any of these to get the conversation going with a disengaged employee, remove them from the sidelines and make them part of things again:

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Topics: Employee Engagement, Management, Human Resources, Corporate Culture, Employee Experience

If You Really Want Work/Life Balance, It Starts Right Here

Posted by Cathy Reilly on Apr 10, 2018 9:00:00 AM


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Achieving work/life balance is worth it. Without it, it makes us unhappy at home and unhappy at work. On the job, it leads to burnout, less productivity, higher turnover rates and lower morale. At home, it makes us absentee from families and friends, depletes our joy and impacts aspects of our health.  Achieving work/life balance is worth it.

In a survey by Family Living Today, the U.S. ranks 30th out of 38 countries in the work/life balance department, which means we are in the lowest 20%. It also shows that 33% of employed adults in the U.S. work on an average Saturday, Sunday or holiday. We have room for improvement.

And, here’s where it starts.

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Topics: Management, Human Resources, Corporate Culture, Employee Experience

This Is Absolutely Part Of A Company's Culture

Posted by Cathy Reilly on Apr 3, 2018 9:00:00 AM


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A friend of mine has been in a job search for a while now. She is a seasoned corporate relocation specialist. We met up for coffee recently and she told me about a trip she took from California to Philadelphia (on her dime) for a very promising job interview. She left the interview with the impression it went very well, headed back to the west coast and awaited further word.

I have another friend who is in an HR job search in Manhattan for several months now. She has
gone on numerous interviews, all of which seemed to go positively. So far, nothing concrete has materialized, but she is remaining optimistic.

Unfortunately, for my friends, after days and weeks of waiting for a response, job offers have not been extended. But, what is most striking is that despite both sending Thank You letters and follow up inquiries as to their status as viable candidates, neither were provided any type of response. Not a word. And, it’s this last piece of the job interview process that really stings for both of them.

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Topics: Onboarding, Recruiting & Hiring, Management, Human Resources, Staffing Services

5 Things Every Temp Should Know About Your Company

Posted by Cathy Reilly on Mar 27, 2018 9:00:00 AM

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Temporary employees are unrealized assets when placed for the first time inside a company. While it’s worthwhile to have a temp fill a talent gap that exists, temps do bring something else with them upon their initial arrival, and that is a knowledge gap. There is simply no way around having to educate temps to get them up and running into productivity and familiarized into the culture at your company.

Since training temps can happen in a snapshot fashion over what permanent employees experience, carefully consider timeliness mixed with high impact. Create training for temps new to your company, that helps them gain perspective and a sense of purpose in the unfamiliar waters they are about to navigate. Provide temps with some basic wisdoms and a dose of rationale, which can be very powerful building blocks for better performance.

Here are 5 things every temp should know about your company when they start:

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Topics: Onboarding, Human Resources, Training, Employee Experience, Temporary Employees, Staffing Services

The Most Important Component of Any Onboarding Program

Posted by Cathy Reilly on Mar 20, 2018 9:00:00 AM

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One day years ago, I was walking in mid-town Manhattan on a lunch break and came upon a movie shoot with Robin Williams. There was only a small crowd gathered, so I stopped to watch. About ten minutes later, they broke and Robin immediately came over to sign autographs. He asked for a pen, no one replied, so I offered mine and he took it. He signed, joked away, then quickly wrapped up to get back on set. Before he did, he came over to me, smiled and said “Thanks a lot for the pen.” as he handed it back to me. It was very special and memorable for me. Why? Because he gave me a few moments of his direct attention.

That’s also what makes the difference and greater distinction when welcoming a new employee - our direct attention. It’s what I consider to be the most important part of onboarding a new hire. Sure, we are all busy and onboarding is a process, but taking the time to ensure focus is given to each new hire as an individual who matters when they join a company is golden.

Here are a few tips on how to give new hires attention:

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Topics: Employee Retention, Management, Human Resources, Training, Employee Experience

Are You Prepared For Employee Inboarding?

Posted by Cathy Reilly on Mar 13, 2018 9:14:25 AM

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A few weeks ago I wrote about the impact that artificial intelligence (What You Need to Know About AI and Women’s Jobs) will have on jobs, especially women’s job as work automation increases. While women may be more affected, all employees will be touched by AI directly or indirectly. As jobs change and get redefined through technology, employees must change. It will become commonplace to see employee roles change, which will bring in-house moves within the company. HR will find itself having to focus on building a new workforce internally through retraining, upskilling, and reassigning employees into modern, relevant roles.

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Topics: Employee Retention, Management, Human Resources, Training, Employee Experience

3 Unexpected Ways Your Company Gains When Hiring Temps

Posted by Cathy Reilly on Mar 6, 2018 9:00:00 AM

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According to the American Staffing Association, there are nearly 15 million temporary and contract workers being hired across the U.S. each year working in all jobs in all industries. If you think these are only low-paying or for unskilled positions, think again. Many professionals are working as temps such as attorneys, doctors, nurses, accountants, managers and IT specialists, just to name a few. In fact, there are scores of staffing services that cater to the new genres of temps.

With such a vast number of temporary workers, much can be gleaned from them. Aside from the wealth of knowledge and experience they bring, temps bring several unexpected gains to companies and those in human resources in very valuable ways. Here are three:

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Topics: Management, Human Resources, Employee Experience

Why Tyler Perry Likens Employees to Trees

Posted by Cathy Reilly on Feb 27, 2018 9:02:56 AM


Earlier this month I attended the Goldman Sachs 10,000 Small Business National Summit in Washington D.C.  For those who have not heard about the GS 10KSB program, it was established to help small businesses grow since they employ more than 60% of the workforce in the country and create jobs. I am an honored alumni of this valuable program.

At this premier event, we were afforded the special opportunity to hear from prestigious speakers such as Sir Richard Branson, Warren Buffett, Michael Bloomberg, Susan Blakely, Lloyd Blankfein, Jo Malone, Lisa Price, Danny Meyer, and Tyler Perry. There were also an array of other noted CEO’s and congressman on stage sharing their wisdoms and methodologies in business. There was one glaring topic each speaker brought up: “The importance of their organization’s people and the challenges of hiring right”.

In particular, I was impressed with what Tyler Perry said when the topic of employees was raised as he described what he uses as his test/guide. It’s called his “tree analogy” and helps in his management style and when assessing staff. In my close to three decades worth of experience, I’ve never heard of a “tree analogy”. He said that he thinks of employees like parts of a tree. I was so impressed by that I’ve decided to share his thoughts.

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Topics: Management, Human Resources, Employee Experience

How to Easily Enhance Your Temp Strategy

Posted by Cathy Reilly on Feb 20, 2018 8:00:00 AM

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Everyone wants a great temp. When it happens, it’s wonderful. When it doesn’t happen, let’s just say it’s less than wonderful. Unfortunately, it can be somewhat a hit or miss. This happens for several reasons: 1) the product you are requesting from your staffing service is people. People are subject to an endless array of behaviors and qualities, and 2) quite often requests for temps are highly automated. Because you are requesting a people product, complete automation of the entire process may not be yielding the results you want.

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Topics: Management, Human Resources, Employee Experience

What You Need to Know about AI and Women's Jobs

Posted by Cathy Reilly on Feb 13, 2018 8:00:00 AM

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One of the biggest trends for Human Resources to keep an eye on in 2018 is the rapid growth of AI (Artificial Intelligence). Not only will this affect the way we work in human resources, our employees and companies as it requires consolidating tasks and compressing jobs, it’s going to be especially impactful on the larger scale to one particular segment of the workforce – women. With AI, brings higher job losses for women.

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Topics: Management, Human Resources, Employee Experience

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