How to Be a Savvy Staffing Service Consumer on the Perm Side

Posted by Cathy Reilly on May 22, 2018 9:00:00 AM

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Getting started with a staffing service can be fairly quick and easy. They are eager to have your business. You are eager for their product (qualified people for jobs). Because of this, the process
can start running away with itself. The staffing service is part of what is going to build your business, so perform your due diligence wisely. 

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Topics: Recruiting & Hiring, Management, Human Resources, Staffing Services

Why I Would Hire U2’s Bono to Work in Human Resources

Posted by Cathy Reilly on May 15, 2018 9:00:00 AM

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Last week I saw U2 perform in San Jose. My sister Patty, a superfan of the band, flew in from Tampa to see them and treated me to the concert. Between tours in the U.S. and Ireland, this was her thirty first concert. My second. As last minute luck would have it, we were in the right place at the right time to personally meet Bono several hours before the show started.

Upon meeting the legendary Paul David Hewson, (his real name), I couldn’t help but be impressed about who I observed as the person on the street with his fans outside the stadium that afternoon and Bono, the icon, on stage in front of thousands that night.

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Topics: Recruiting & Hiring, Management, Human Resources

How to Apply the 20/50/30 Rule to Onboarding

Posted by Cathy Reilly on May 8, 2018 9:00:00 AM

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Over the last five years, I’ve seen onboarding take a dramatic turn by employers. Many more have come to realize the importance of an effective new hire onboarding process and the high cost when it’s lacking. But, despite how onboarding is evolving, the statistics tell us that:

  • 20% of new hires leave within the first 45 days of employment (source)

  • 50% of new hires working hourly, leave their jobs in the first 120 days (source)

  • 90% of new hires are deciding during their first six months of employment whether they’ll stay or leave. (source)

So what is happening that new hires are not staying in jobs at higher rates? What is still not working, even though we have innovative recruiting and pre-screening methods, disruptive technology, improved testing, more advanced interview processes and collaborative decision-making to hire right?

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Topics: Onboarding, Employee Engagement, Management, Human Resources, Corporate Culture, Employee Experience

Why You Need To Shrink Your HR Processes Over Time

Posted by Cathy Reilly on Apr 24, 2018 9:00:00 AM

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  Work processes should be designed with a disclaimer:

Caution: This process is meant to shrink over time.
It will become outdated due to changing technologies,
evolving labor laws and innovative thinking inside our organization.

Most of the processes in human resources require numerous steps, have built-in time delays, are confusing, hard to teach to others or just don’t make sense any more. The list goes on and on. Many procedures have outlived their usefulness. Do things really need to be so complicated? How are these inflated processes hurting the overall value and perception of human resources in an organization? Imagine what simpler procedures can do for a company’s performance and profits?

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Topics: Onboarding, Employee Engagement, Management, Human Resources, Corporate Culture, Employee Experience

15 Ways to Jump-Start a Disengaged Employee

Posted by Cathy Reilly on Apr 17, 2018 9:00:00 AM

 

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On the one hand, we want employees to stay in their jobs, but on the other hand, it means facing the challenge of keeping tenured employees connected, productive, and passionate about their work. It’s engagement. Otherwise, boredom or just getting by through minimal efforts results. This is not what creates winning work environments or profitable companies.

Disengagement becomes a disease of indifference among employees, and it costs plenty. Gallup reports in their latest State of the Global Workforce Report that such disengagement comes with a $7 trillion price tag globally in lost productivity.

Best practiced with a coaching management style, try any of these to get the conversation going with a disengaged employee, remove them from the sidelines and make them part of things again:

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Topics: Employee Engagement, Management, Human Resources, Corporate Culture, Employee Experience

If You Really Want Work/Life Balance, It Starts Right Here

Posted by Cathy Reilly on Apr 10, 2018 9:00:00 AM

 

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Achieving work/life balance is worth it. Without it, it makes us unhappy at home and unhappy at work. On the job, it leads to burnout, less productivity, higher turnover rates and lower morale. At home, it makes us absentee from families and friends, depletes our joy and impacts aspects of our health.  Achieving work/life balance is worth it.

In a survey by Family Living Today, the U.S. ranks 30th out of 38 countries in the work/life balance department, which means we are in the lowest 20%. It also shows that 33% of employed adults in the U.S. work on an average Saturday, Sunday or holiday. We have room for improvement.

And, here’s where it starts.

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Topics: Management, Human Resources, Corporate Culture, Employee Experience

This Is Absolutely Part Of A Company's Culture

Posted by Cathy Reilly on Apr 3, 2018 9:00:00 AM

 

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A friend of mine has been in a job search for a while now. She is a seasoned corporate relocation specialist. We met up for coffee recently and she told me about a trip she took from California to Philadelphia (on her dime) for a very promising job interview. She left the interview with the impression it went very well, headed back to the west coast and awaited further word.

I have another friend who is in an HR job search in Manhattan for several months now. She has
gone on numerous interviews, all of which seemed to go positively. So far, nothing concrete has materialized, but she is remaining optimistic.

Unfortunately, for my friends, after days and weeks of waiting for a response, job offers have not been extended. But, what is most striking is that despite both sending Thank You letters and follow up inquiries as to their status as viable candidates, neither were provided any type of response. Not a word. And, it’s this last piece of the job interview process that really stings for both of them.

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Topics: Onboarding, Recruiting & Hiring, Management, Human Resources, Staffing Services

5 Things Every Temp Should Know About Your Company

Posted by Cathy Reilly on Mar 27, 2018 9:00:00 AM

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Temporary employees are unrealized assets when placed for the first time inside a company. While it’s worthwhile to have a temp fill a talent gap that exists, temps do bring something else with them upon their initial arrival, and that is a knowledge gap. There is simply no way around having to educate temps to get them up and running into productivity and familiarized into the culture at your company.

Since training temps can happen in a snapshot fashion over what permanent employees experience, carefully consider timeliness mixed with high impact. Create training for temps new to your company, that helps them gain perspective and a sense of purpose in the unfamiliar waters they are about to navigate. Provide temps with some basic wisdoms and a dose of rationale, which can be very powerful building blocks for better performance.

Here are 5 things every temp should know about your company when they start:

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Topics: Onboarding, Human Resources, Training, Employee Experience, Temporary Employees, Staffing Services

The Most Important Component of Any Onboarding Program

Posted by Cathy Reilly on Mar 20, 2018 9:00:00 AM

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One day years ago, I was walking in mid-town Manhattan on a lunch break and came upon a movie shoot with Robin Williams. There was only a small crowd gathered, so I stopped to watch. About ten minutes later, they broke and Robin immediately came over to sign autographs. He asked for a pen, no one replied, so I offered mine and he took it. He signed, joked away, then quickly wrapped up to get back on set. Before he did, he came over to me, smiled and said “Thanks a lot for the pen.” as he handed it back to me. It was very special and memorable for me. Why? Because he gave me a few moments of his direct attention.

That’s also what makes the difference and greater distinction when welcoming a new employee - our direct attention. It’s what I consider to be the most important part of onboarding a new hire. Sure, we are all busy and onboarding is a process, but taking the time to ensure focus is given to each new hire as an individual who matters when they join a company is golden.

Here are a few tips on how to give new hires attention:

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Topics: Employee Retention, Management, Human Resources, Training, Employee Experience

Are You Prepared For Employee Inboarding?

Posted by Cathy Reilly on Mar 13, 2018 9:14:25 AM

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A few weeks ago I wrote about the impact that artificial intelligence (What You Need to Know About AI and Women’s Jobs) will have on jobs, especially women’s job as work automation increases. While women may be more affected, all employees will be touched by AI directly or indirectly. As jobs change and get redefined through technology, employees must change. It will become commonplace to see employee roles change, which will bring in-house moves within the company. HR will find itself having to focus on building a new workforce internally through retraining, upskilling, and reassigning employees into modern, relevant roles.

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Topics: Employee Retention, Management, Human Resources, Training, Employee Experience

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